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Duration

2 years

Salary

£31,000

Plus a great range of benefits.

Location

Various

Including London, Bristol, Leeds, Halifax, Cheadle, Chester and Cardiff.

Qualifications

CIMA

We'll support you to achieve a CIMA Certificate in Business Accounting.

Help us create a better banking experience

Our vision is to help our customers achieve their goals, supporting the Group’s purpose, to Help Britain Recover. Whether it’s saving, spending or borrowing, we want to help our personal and business customers navigate through their individual journey.

Mortgages, savings, loans, credit cards and motor finance. Our customers come to us because we’re a trusted name with a broad, competitive portfolio of products. But the industry is changing. And changing fast. So we're constantly re-evaluating what the bank of the future will be.

As the UK’s largest financial services group, we can make a real difference to tackling climate change by helping to finance a greener future together.  That’s why we’ve set ourselves the ambitious goals of reducing the carbon emissions we finance by more than 50% by 2030, and becoming a net zero business by 2050.

Our role, in Retail Customers and Sustainable Products, is to understand the evolving needs of our customers, review the products we offer, and help design and build even better ones – all with the important focus of addressing climate change. We’re also redefining the ways we talk about, and market our products and services. We'll look for ways to tailor our products and services to recognise that different customers need different things from us. By listening and innovating, we’re making sure that everything we do is with our 25 million customers and one million businesses in mind.

LBG Office 2

What you'll learn

Our incredible collective effort to keep delivering for customers proves that together as the Retail Bank – regardless of role, brand or business area – we can make incredible things happen.

Over two years, you’ll discover how Retail Customers and Sustainable Products teams create and market products that improve the ways our customers manage their finances on a national scale, and all with the important focus of doing so sustainably.

You’ll complete three placements, learning about things such as product development, risk modelling, governance, pricing, the day-to-day running of retail campaigns – and much more.

Your line manager will help you create plans for your progress, and we’ll support your studies towards a professional Business Accounting qualification. Working in diverse teams will develop your communication skills, and you’ll also have opportunities to build networks with peers and colleagues across the Group.

Throughout the scheme, you'll see how your work contributes to our purpose of Helping Britain Recover. And how our culture and supportive environment helps you develop your strengths and build a career in a specialism you’re genuinely passionate about.

LBG Office 19

The work you could be doing

  • Looking at customer behaviours to learn how they use our products and services
  • Support the development of propositions for customers to reduce carbon footprint
  • Using customer insights to create marketing campaigns and launch new products
  • Leading on projects and building team relationships that create positive outcomes
  • Analysing data to gain an insight into ways we can improve our service for customers
  • Understand and manage risks from climate change to help build our reputation as a leading Retail Bank on sustainability - through customer communications and events, and developing professional storytelling and presentation skills

Is this for you?

What you need to apply

A 2:2 degree or above in any discipline from any university. We’re open to all disciplines because we value the fresh perspectives that come with diversity.

Locations

Our Retail Customers and Sustainable Products graduate scheme is rotational, so you’ll get a range of experience from teams in different locations around the UK, including London, Bristol, Leeds, Halifax, Cheadle, Chester and Cardiff.

The application process

Our application process is designed to give all candidates the opportunity to excel. You’ll find everything you need to know, including stages of the process and tips to help you succeed, on our how to apply page.

Closing date

1st May 2022

Meet Joe

Sometimes you need to do a bit of exploring to discover what the right career path is for you. Joe did just that, and today he’s loving life as a Retail Customers and Products graduate.

Joe Mullen, Retail Customers and Products Graduate
Joe Mullen Retail Customers And Products Graduate Scheme

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